Shipping policy

Shipping, Processing & Dispatch Policy

Processing & Dispatch

All confirmed orders are processed within 24–48 hours (excluding Sundays and public holidays).

Each order goes through a 2-step quality and packaging check before dispatch to ensure it reaches you in perfect condition.

During sales, limited drops, or festive periods, dispatch timelines may extend by 1–2 additional business days.

Once your order is shipped, you’ll receive a tracking link via email, SMS, or WhatsApp.

Delivery Timelines

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote Areas: 7–10 business days

⏱ Note: Actual delivery time may vary depending on courier capacity, weather conditions, or regional restrictions.

Shipping Charges

  • Free Shipping: Orders above ₹999 (after discounts)

  • Flat Fee: ₹99 for orders below ₹999

  • Express Delivery: If available, charges will be shown at checkout

We also run limited-time free shipping promotions, announced on our website and social channels.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on select orders.

All COD orders are subject to manual verification before confirmation to ensure secure and smooth delivery.
Once verified, your order will be dispatched as per standard timelines.

For a faster checkout experience, we recommend using our secure prepaid options including UPI, debit/credit cards, and wallets.

Order Tracking

After dispatch, you’ll receive a tracking link via email, SMS, or WhatsApp.

You can also track your order anytime on our Track Order page using your order ID or tracking number.

If tracking details remain inactive for more than 48 hours, please contact us at hi@sabioriginals.com.

International Shipping

Currently, Sabi ships only within India.

We’re actively working towards launching international shipping. Updates will be shared on our website and social media.

Delays & Exceptions

Deliveries may be delayed due to:

  • Public holidays or festivals

  • Weather or transportation disruptions

  • Government restrictions or lockdowns

  • Incorrect or incomplete delivery addresses

In case of delays, we’ll notify you via email or WhatsApp with updated timelines.

Damaged, Incorrect, or Missing Orders

If your order arrives damaged, tampered, or incorrect, please contact us within 48 hours at hi@sabioriginals.com with:

  • Your Order ID

  • Clear photos of the product and outer packaging

  • A brief description of the issue

Our team will assist you with a resolution or replacement as per our Return Policy.

Need Help?

For any shipping or delivery-related queries, reach out to us at hi@sabioriginals.com or DM us on Instagram @sabioriginals

We’re here to ensure your Sabi experience stays smooth, effortless, and worry-free.