Privacy policy

Privacy Policy

Last Updated: July 11, 2026

At SABI, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when you visit or shop on sabioriginals.com.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with SABI, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses

Payment Information

Payments are processed securely through trusted payment partners. SABI does not store your complete credit or debit card details.

Order Information

  • Products viewed, added to cart, or purchased
  • Returns, exchanges, and cancellations
  • Order history

Device & Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar technologies

Customer Support

If you contact us by email, WhatsApp, Instagram, or any other channel, we collect the information you share with us to assist you.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Process returns, exchanges, and refunds
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Personalize product recommendations
  • Detect fraud and maintain website security
  • Comply with legal and regulatory obligations

With your consent, we may also send promotional emails, SMS, or WhatsApp messages about new collections, offers, and updates. You can unsubscribe at any time.

Cookies & Analytics

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Understand how visitors use our website
  • Measure advertising effectiveness

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We never sell your personal information.

We may share your information only with trusted partners who help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment gateways
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Customer support tools
  • Government or legal authorities where required by law

These partners receive only the information necessary to perform their services and are required to protect your information.

Shopify

Our store is powered by Shopify, which securely hosts our website and processes certain information required to provide our services.

Your information may be processed by Shopify in accordance with their own Privacy Policy.

Data Security

We use industry-standard security measures to protect your personal information.

While no online system can guarantee absolute security, we continuously work with trusted technology partners to safeguard your information.

Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Prevent fraud

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your personal data
  • Withdraw marketing consent at any time
  • Opt out of personalized advertising where applicable

To exercise any of these rights, please contact us using the details below.

Marketing Preferences

If you no longer wish to receive promotional emails or messages from SABI, you can:

  • Click the Unsubscribe link in our emails, or
  • Contact us directly.

Please note that you will still receive essential communications regarding your orders and account.

Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those third-party services. We encourage you to review their respective privacy policies before sharing your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The latest version will always be available on this page, along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, we'd be happy to help.

Email:
hi@sabioriginals.com

WhatsApp:
+91 98752 56559